Accessibility in Germany, Austria and Switzerland

Digital accessibility in Switzerland

Switzerland has its own legal framework. An EU rule does not automatically become a general website obligation here. What matters are the operator, the specific service, cantonal requirements and, where relevant, other target markets.

Content reviewed on 8 November 2026

Which framework fits your offering?

Federal government and public services

The Disability Discrimination Act (Behindertengleichstellungsgesetz, BehiG) applies, among other things, to public services and to certain companies operating under a licence (concession). For the federal administration, the BehiV (Disability Discrimination Ordinance) specifies requirements for services. For accessible design, the FDHA (EDI) refers to the eCH-0059 Accessibility Standard version 3 with WCAG 2.1 at level AA. These federal requirements cannot be applied unchanged to every private website.

Assess cantons, municipalities and education separately

For cantonal and municipal services, the relevant requirements of the canton concerned, as well as the operator and the mandate, must also be checked. The EBGB distinguishes education services under federal responsibility from compulsory schooling, which is the responsibility of the cantons. A technical test profile does not answer these questions of responsibility.

Private offerings: no blanket transfer of the EAA

Private providers that offer services to the public are subject to the BehiG’s prohibition of discrimination. Their protection and obligations must be distinguished from those of state providers; this does not create a general, identical WCAG obligation for all Swiss company websites. Sector-specific rules, public contracts and the applicable requirements of other sales markets must also be clarified. A proposed revision of the law is not yet proof of new obligations already in force.

Your practical checklist

  1. Record responsibility and requirements

    Document the operator, whether the federal government or a canton is involved, any public mandate and the specific service. Decide which requirements or contractual standards actually apply to this offering.

  2. Agree on the technical test standard explicitly

    Note the WCAG version, conformance level and any further requirements, for example from eCH or a procurement. An additional AAA check can provide pointers, but replaces neither the required acceptance nor a complete manual evaluation.

  3. Select important tasks and content

    Capture contact, forms, registrations, bookings and documents. If you offer several language versions, check each version actually published for comprehensibility and usability. An automated scan does not automatically cover all language and usage situations.

  4. Test with real usage situations

    Add keyboard, screen reader and zoom tests to the automated findings. Check important tasks from the start through to confirmation. Fix structure, labels, focus and text alternatives directly in the CMS or code.

  5. Include documents and feedback

    Check PDFs for reading order, completeness, meaningful headings and accessible form functions. Offer an understandable contact for access problems and assign feedback to responsible people.

  6. Recheck changes and additional markets

    Repeat tests after significant changes and document limitations. If you target your offerings at other countries, check their applicable requirements separately. A Swiss business address does not by itself settle the scope of a cross-border offering.

Publish the right information

Describe the actual testing status, known barriers and a usable contact option that fit your institution and the applicable requirements. Do not copy German or Austrian authority and enforcement details without checking them. A draft statement is a working aid and not proof of Swiss or worldwide legal conformance.

Create and maintain a draft statement

Apply it to your area of work

The legal form alone does not tell you which requirements apply. Also check who runs the service, what exactly it offers and the people who use it.

From the first check to lasting improvement

The free check examines one publicly accessible page. Use the result as a starting point and add manual tests. A successful automated result proves neither full WCAG conformance nor compliance with all legal obligations.

A widget can offer personal reading aids. It does not replace fixes in the source code, sign-language content, testing with assistive technologies or an appropriate legal assessment.

Check your website for free

Official sources and status

Content reviewed on 8 November 2026. Scope, exemptions and the competent procedures must fit your specific offering. You will find updates and the original texts at the linked bodies. The official sources are in German.

Further reading for Switzerland

All articles in the knowledge base